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7-Eleven Franchisee Satisfaction Survey

A new survey of 7-Eleven franchise owners shows the growing divide between the franchisees who operate 7-Eleven stores and their corporate management. This Franchisee Satisfaction Survey was sent to over 5,300 franchised stores. Evident in the survey results is an overall sense of mistrust in 7-Eleven corporate management as well as the belief that those in power do not have the best interests of franchise owners at heart.

Following are the questions and results: