Meet Our Staff - Clark Insurance

Tyler Henderson

Account Executive

(207) 523-2230
(603) 622-2854
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Tyler, a resident of Falmouth, has been in the insurance industry since 2012. He attended the University of Connecticut and is active in coaching youth soccer and softball in Falmouth. Tyler also volunteers his time at his local church and the Falmouth Elementary School PTO where his daughter, Olivia is a student. A member of numerous networking groups, he builds his client base through the development of professional relationships and industry referrals.

Sue Parmenter

Receptionist

(207) 523-5913
(207) 774-2294
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From Westbrook, ME – Sue brings 4 years of insurance experience to Clark, starting in September of 2017. She currently resides in Standish, where her interests include dog walking as a means of rest and relaxation. Sue is the now the voice of Clark, answering all incoming calls as one of our Receptionists.

Kyle Wilson

Account Analyst

(978) 746-8414
(207) 774-2294
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Kyle is from Cumberland County in Maine, went to High School at Greely High, and graduated with a degree in physics from Wheaton College in Massachusetts. He began his Insurance career with Clark in 2017 and is now an Account Analyst in the Personal Insurance Department.

Erica Ouellet

Account Manager

(207) 523-2218
(207) 774-2294
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Erica grew up in Sabattus Maine and has since been a resident of Brunswick for the past 16 years. She began her insurance career in 1998, joined Clark in 2017, and regularly volunteers at Preble Street Soup Kitchen as well as Wayside Food Programs.

Kaleb Mayhew

Account Manager

(207) 523-2248
(207) 774-2294
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Hailing from Franklin, VT, Kaleb attended Johnson State College where he received his BA in Political Science and also played lacrosse. Now residing in Portland, ME he has since obtained his Health & Life license and Property & Casualty License. Kaleb joined the Clark team in early 2018.

Shawn Lee

Account Executive

(207) 274-5914
(603) 622-2854
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Shawn, originally from Waterville, Maine – currently resides in South Portland. Attending Waterville High, he then received his degree from Bentley University, while playing for their D1 hockey program. His insurance career began in 2016 and he joined Clark soon after in early 2018. He has his P&C producer license, coaches both youth hockey and soccer, and volunteers with the Preble Street Soup Kitchen.

Aaron McCormack

Account Manager

(207) 523-2219
(207) 774-2294
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Aaron, a resident of Westbrook Maine, grew up just north in Augusta. He began his insurance career with AAA in 2005 and joined the Clark team in 2017. He volunteers his time at the Preble Street soup kitchen and the Paul Hazelton House in Saco, ME.

April Pelletier

Account Manager

(207) 523-2210
(207) 774-2294
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April, hailing from Linneus Maine, received her degree from University of Maine at Presque Isle. She gained valuable experience before coming to Clark at First Family Insurance, Aflac, and Combined Insurance. She joined Clark in 2017 and currently holds her Life & Health License.

Mike Schneider

Systems Administrator

(207) 523-2203
(207) 774-2294
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Born and raised in Sandy Hook, Ct, Mike Schneider joined the Clark team in 2017. He brings with him a BS from Saint Michael’s College in VT, 7 years of environmental consulting experience, and a deep knowledge of the IT field. He currently resides in Brunswick, ME – where he takes advantage of the unrivaled Maine landscape: hiking, running, snowshoeing in the winter, and riding his motorcycle in the summer months

James Brissenden

Marketing & Communications Specialist

(207) 774-6257
(207) 774-2294
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James recently joined Clark Insurance in 2017 and now runs the marketing, advertising, social media, and philanthropic engagement for the company. He has a degree in Psychology from Bates College and also serves as the Communications Director of the Society for Human Resource Management Maine State Council (MESHRM). He currently lives in Portland, ME – where he volunteers his time working with college students to more efficiently navigate the job search process.

Zachary Henry

Associate Account Manager

(207) 523-2272
(207) 774-2294
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Zach, a native of Auburn and resident of Falmouth, is a recent graduate of the University of Southern Maine where he earned his Bachelor of Science in Finance. He has been an active volunteer in the community and enjoys coaching youth football.

Vicki Wyman

Senior Account Manager

(207) 523-2216
(207) 774-2294
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Vicki, a resident of Cape Elizabeth and graduate of the University of Maine, has more than 30 years experience serving business customers. She also has earned the designations MLIS, CPIW and CIC.

Tricia Spencer

Business Insurance Deptartment Coordinator

(207) 523-2259
(207) 774-2294
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Tricia, a resident of South Hiram, joined the agency in 2012 and works in the business insurance department. In 2017, Tricia was promoted to Business Insurance Department Coordinator. She has earned the industry designation of Accredited Adviser in Insurance (AAI) and Management Liability Insurance Specialist (MLIS).

She also is an enthusiastic and creative member of our Clark Activities Committee.

Susan Nason

Senior Account Manager

(207) 523-2237
(207) 774-2294
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Sue, a three-time Insurance Professional of the Year honoree, works with the business insurance department with a primary focus on professional liability. In addition, she has earned the following professionals designations: ACSR, API, CPIW

Stacy Karam

Account Manager

(207) 523-2295
(207) 774-2294
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Stacy, a graduate of St. Francis Xavier University and a resident of Scarborough, joined Clark in 2004. She is part of the business service team.

Pamela Cyr Cantlin

Senior Account Manager

(207) 523-2214
(207) 774-2294
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Pamela is a resident of Portland and a graduate of the University Massachusetts with a BA in Legal Studies. She has more than ten years of experience serving the commercial insurance needs of business. Pamela has earned the designations of Chartered Property Casualty Underwriter (CPCU), Coverage Specialist, and Management Liability Insurance Specialist.

Nick Jobin

Associate Account Manager

(207) 523-2237
(207) 774-2294
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Nick, a native and resident of Westbrook, is a graduate of St. Joseph’s College of Maine where he distinguished himself as a member of the 1,000 Point Club during his basketball career. He began his insurance career in 2015. Nick also is a volunteer for programs like Summer Slam and the Take Flight Camp.

Matthew Poulin

Account Manager

(207) 523-2291
(207) 774-2294
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Matt, a resident of Auburn and graduate of the University of Maine, is licensed in both Property & Casualty and Life & Health.

Mary Labrecque

Senior Account Manager

(207) 523-2268
(207) 774-2294
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Mary joined Clark in 1983 and works in our Business Insurance Department. She has earned the designations AAI and AINS as well as the Management Liability Insurance Specialist certification.

Ken Conley

Account Manager

(207) 523-2201
(207) 774-2294
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Ken, a native of Hollis and resident of Scarborough, has more than 25 years of experience in the insurance industry. He has been a senior rater and technician for some of the largest insurance companies in Maine and is responsible for policy review on behalf of the agency.

Kelly Michaud

Account Manager

(207) 523-2242
(207) 774-2294
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Kelly, an account manager in the Business Insurance Department of Clark Insurance, is native of Bridgewater, MA and resident of Falmouth, ME. She is a graduate of the University of Michigan (B.A. Psychology) and has earned the insurance industry designations of AU, CISR and AINS.

Kelly has been in the insurance business since 1994. She also volunteers for a local healthcare non-profit.

Justin Roy

Senior Account Manager

(207) 523-2232
(207) 774-2294
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Justin, a resident of Durham and graduate of Salem State University, began his insurance career in 1999 as a personal insurance agent. He joined our agency’s business insurance department in 2000. He is active in his community and was recognized for his contributions by the Athletic Boosters of Durham. Justin has earned the industry designations AAI, ARM and AINS.

Johanna Kerry

Senior Account Manager

(207) 523-2224
(207) 774-2294
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Hanna, a resident of Saco, has been with Clark since 2000 and serves customers through the Business Accounts Team. She also has earned the designation AINS.

JoAnn Martin

Account Manager

(207) 523-2228
(207) 774-2294
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JoAnn, a graduate of Southern New Hampshire University, lives in Portland and works with our business customers as an Account Manager. She has earned the industry designation of ACSR. JoAnn also is a certified hospice care volunteer with Hospice of Southern Maine.

Evangeline Irish

Account Manager

(207) 523-2256
(207) 774-2294
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Evangeline, a resident of Limerick and graduate of the University of Southern Maine, has more than a decade of serving personal and business insurance customers. She also has earned the designations AAI, ANFI, API and AINS. This is another example that we do all we can to know more so you can worry less.

Diane Christy

Associate Account Manager

(207) 523-2205
(207) 774-2294
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Diane, a native of Westbrook and resident of Windham, has nearly 40 years of insurance experience serving customers. She also has earned the industry designations ACSR and CISR.

Carol Sulides-Yerxa

Account Manager

(207) 274-5908
(207) 774-2294
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Carol has more than 25 years of experience in risk management and insurance. She is a graduate of the University of Maine and a resident of Scarborough. She also has earned the industry designation of Accredited Customer Service Representative (ACR).

Ben Everett

Account Manager

(207) 523-2270
(207) 774-2294
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Ben is an Aroostook County native hailing from Fort Fairfield and now lives in Westbrook. He holds an Associate’s Degree from Northern Maine Community College and a BA in Business Administration from the University of Maine at Presque Isle. He joined the Clark team in 2017 after gaining commercial underwriting experience at MMG Insurance Company. Ben is a lifetime member of the Veterans of Foreign Wars and an avid CrossFit enthusiast.

Andrew Shaw

Associate Account Manager

(207) 523-2274
(207) 774-2294
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Andrew, a native of Saco and resident of Biddeford, is a graduate of Bentley University where he earned his Bachelor of Science in Accountancy. He also has earned the designation Accredited Insurance Advisor. Andrew also was an outstanding athlete for both Thornton Academy and Bentley University.

Angela Krug

Account Manager

(207) 523-2252
(207) 774-2294
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Angela, a resident of Raymond and graduate of the University of Southern Maine, works with our business customers and volunteers with Riding To The Top. She also has earned the designation AINS.

Nancy Poulin

Account Manager

(603) 716-2368
(207) 774-2294
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Nancy, a resident of Bow, has 27 years of experience in the business and joined Clark when Clark purchased the Kelly Agency.

Allison Gould

Account Manager

(603) 716-2363
(207) 774-2294
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Allison, a native of Derry and resident of Raymond, has more than 10 years in the insurance industry. She is a graduate of Southern New Hampshire University.

Ann Morse

Senior Account Manager

(603) 716-2367
(207) 774-2294
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Ann, a resident of Nashua and graduate of Rivier College, has more than 30 years of insurance experience. She also has earned her CIC designation.

Lorraine Michals

Senior Account Manager

(603) 716-2362
(207) 774-2294
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Lorraine joined Clark in 2004 and recently assumed responsibility for operations in the Manchester office. With more than 25 years in the industry, she has attained the designation of Certified Insurance Counselor.

Scott Walker

Account Executive

(207) 523-2289
(207) 774-2294
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Scott, a resident of Standish and graduate of St. Joseph’s College, joined Clark Insurance in 2017. Scott was the Benefits Manager for the Olympia Companies for 11 years, managing and overseeing the benefit administration and the design and negotiation of benefit plans (Medical, Dental, Short & Long Term Disability, Life) for the 20 hotels owned by Olympia.

Nicole Robitaille

Account Manager

(207) 274-5907
(207) 774-2294
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Nicole, a resident of Portland and a graduate of Smith College, has experience in benefit account management and customer service. She also has earned the designation of Accredited Customer Service Representative (ACSR).

Melissa Trepanier

Account Manager

(207) 523-2275
(207) 774-2294
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Melissa has 20 years of administrative & medical office experience and is a business administration graduate of SMCC. She is currently pursuing a degree in Leadership and Organizational Studies at USM and also has earned the designation Accredited Customer Service Representative in Life & Health (ACSR). Melissa lives in Westbrook.

Kaili Thorp

Account Analyst

(207) 523-2284
(207) 774-2294
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Kaili grew up in Pittsfield, Maine and received her Bachelor’s Degree in Media Studies from the University of Southern Maine. She is a licensed life and health agent. In her spare time, she is an active outdoor enthusiast.

Gillian Tuck

Senior Account Manager

(207) 523-2290
(207) 774-2294
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Gillian, a resident of Gorham, graduated from the University of New Brunswick with a political science major and minor in public policy. She started her insurance career at MMG as a CSR in the personal lines department. In October 2010, she earned her Life & Health and Variable Securities licenses, and in February of 2011 joined Clark Insurance.

Continuing her education goals in 2016 Gillian obtained her ACSR Designation in Life and Health and recently received her GBA (Group Benefit Associate) designation.

Brenda Neuts

Account Manager

(207) 523-2217
(207) 774-2294
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Brenda, a native and resident of Yarmouth, earned her Associates degree from Andover College. With more than 25 years of experience in the insurance industry, she manages accounts in the small business Employee Benefits Department. She also enjoys volunteering at the Preble Street Soup Kitchen and has earned her GBA (Group Benefits Administrator) certification.

Marty Duggan, CLU

Senior Account Executive

(207) 523-2264
(207) 774-2294
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Marty, a resident of Buxton, has more than 25 years of experience and is a member of the elite Million Dollar Roundtable. He also has earned the designation of Chartered Life Underwriter (CLU).

Kerry Peabody

Senior Account Executive

(207) 523-2253
(207) 774-2294
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Kerry, a resident of Scarborough, has more than 20 years of experience serving the life and long term care insurance needs of the agency’s customers. He also has earned the designations CLU and CLTC.

Chad Cote

Senior Account Executive

(207) 523-2288
(207) 774-2294
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Chad, a resident of Windham and graduate of Clark University, joined the agency in 2009 to work with our employee benefits group. In 2015, he was named a senior account executive. He is active with the Society of Human Resources.

Jeff Moynihan

Account Executive

(603) 716-2355
(207) 774-2294
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Jeff, a native of Manchester and resident of Auburn, New Hampshire joined the agency’s Employee Benefits Group in 2016. He brings customers in the Merrimack Valley a background in human resources and business operations as he discusses health and life insurance benefits. He has been active with NeighborWorks of Southern New Hampshire for 15 years. In addition, Jeff enjoys golf as well as coaching youth activities.

Theresa Farrah

Branch Manager

(978) 746-8411
(207) 774-2294
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Theresa serves as Branch Manager for Clark Insurance in Lowell, MA and oversees account management. She is a native and resident of Lowell and began her insurance career in 2000 working in both business and personal insurance. She has earned the designations of Certified Insurance Service Representative (CISR) as well as Certified Insurance Counselor (CIC). She also has been an active parent volunteer in youth sports and enjoys trail running and target shooting.

Michael Schmidt

Senior Claims Agent

(207) 523-2208
(207) 774-2294
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Mike, a graduate of Illinois Central College, carries both a Maine and New Hampshire Adjuster License. He co-anchors our claims department to ensure customers get both outstanding answers and service whenever a loss occurs.

Marilee Pillsbury

Senior Claims Agent

(207) 523-2250
(207) 774-2294
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With more than 30 years of experience, Marilee co-anchors our claims department to ensure customers get answers and have their problems resolved. She also has earned the designation AAI.

William Exley

Senior Account Executive

(207) 523-2263
(207) 774-2294
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Bill, a resident of Portland, has more than 25 years of experience serving a wide array of businesses across the entire state of Maine and New Hampshire. A graduate of Princeton University, he is active in his alumni association, the Falmouth Rotary and the Maine Landlord’s Association.

Thomas Saxby

Account Executive

(207) 523-2240
(207) 774-2294
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Tom, a resident of Buxton and graduate of the University of New Hampshire, joined the business insurance department in 2008 as an account manager. He was promoted to account executive in 2016. He also has earned the designation AAI.

Thom Lavoie

Senior Account Executive

(603) 716-2366
(207) 774-2294
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Thom, a New Hampshire native, joined Clark in 2012. He is active in the Manchester Chamber as well as the community health arena. Thom also has earned the designation of Registered Professional Liability Underwriter.

Shannon Walton

Bond Account Executive

(207) 523-2206
(207) 774-2294
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Shannon, a native of Farmington and resident of Cumberland, is a graduate of the University of Southern Maine. She has more than a decade in the surety bond business and 14 years in commercial banking. She has been active in her community as a volunteer and fundraiser.

She is a member of the Associated General Contractors of Maine (AGC), Associated Builders & Contractors of Maine (ABC), Construction Financial Management Association, Maine Better Transportation Association and the Maine Asphalt Pavement Association.

In her spare time, she enjoys golf, landscaping and other outdoor activities.

Richard Negus

Account Executive

(207) 523-2257
(207) 774-2294
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Rick, a graduate of Holy Cross, is a mentor in the insurance business for both agents and customers.

Pamela St. Clair

Account Executive

(207) 523-2265
(207) 774-2294
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Pam, a native of Machias and resident of Durham, began her insurance career in 2002. She worked in insurance agencies in Eastern and coastal Maine before relocating with her family to the Portland area. Her insurance experience includes working with banks, ocean marine business, manufacturing and logging. She also attended the University of Maine.

Monique Ruth

Account Executive

(603) 716-2364
(207) 774-2294
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Monique is a native of Manchester, NH and earned her Bachelor of Science degree at Southern NH University. She has been in the insurance business since 2007. Although a generalist, Monique is active in the main street business, hospitality and property management markets. Monique is the President-elect of the Queen City Rotary, member of the Manchester Chamber of Commerce and an Ambassador and Wish Granter for Make-A-Wish NH.

Joshua Fifield

Senior Account Executive

(207) 523-2255
(207) 774-2294
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Josh, a resident of Portland and graduate of the University of New Hampshire, has a decade of experience in the business and joined Clark in 2006. He is on the board of the Town & Country Federal Credit Union and enjoys helping business owners to identify risks and protect their hard work and assets.

Joshua Ellis

Senior Account Executive

(207) 523-2297
(207) 774-2294
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Josh, a resident of Falmouth and a graduate of Ithaca College, is active in the Biddeford-Saco Rotary. Josh also is the development chair for the board of the American Red Cross Southern Maine chapter. He also is active in the construction market and has earned the certification Construction Risk Insurance Specialist as well AIC.

Joan Hopkins

Senior Account Executive

(207) 523-2285
(207) 774-2294
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Joan, a graduate of the University of Maine, has earned the designation of Certified Insurance Counselor during more than twenty years in the insurance business. She serves customers from both the Gorham and Portland office and is active in the Gorham Business Exchange.

Heather Caston-Talbot

Account Executive

(207) 523-2235
(207) 774-2294
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Heather, a resident of Westbrook, has been with Clark since 2004 and is an Account Executive with the business sales team. She also has served in the leadership of the Insurance Professionals of Greater Portland and is an active volunteer in the community. In 2016, she was elected the Insurance Professional of the Year by the Maine Council of the International Association of Insurance Professionals.

Dave Nadeau

Account Executive

(207) 523-2225
(207) 774-2294
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Dave, a native of Rumford and resident of Topsham, received his Bachelor of Science degree in Business Administration from the University of Maine. Dave began his insurance career in 1986 and has earned the industry designations, CPCU, CIC and CRM. He also was the 2011 recipient of the Lee Allen Award for Excellence conferred by the Maine Chapter of the Chartered Property Casualty Underwriter. He serves as Secretary of the Board for Curtis Memorial Library in Brunswick as well as the Institutional Review Board for Bowdoin College. Dave enjoys time outdoors as well as with his family and their Rescue Belgian Shepherd, PG.

Ben Millick

Account Executive

(207) 523-2281
(207) 774-2294
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Ben, a resident of Portland and native of Falmouth, graduated from the University of Maine with a degree in Business Management. He began his insurance career in 2014. Ben is focusing his time on the heavy construction and highway market as well as the logging and lumber products sector.

Anthony Inverson

Account Executive

(207) 523-2278
(207) 774-2294
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Anthony, a resident of Saco and graduate of the University of Southern Maine, began his insurance career in 1999. He has earned the industry designations of Workers’ Compensation Professional and Commercial Lines Coverage Specialist.

Anthony Villandry

Account Executive

(978) 746-8409
(207) 774-2294
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Anthony “AJ” is a native of Biddeford, ME, a graduate of Bentley University and resident of Lowell, MA. He joined the agency in 2011 and now serves as an account executive in the Business Insurance Department.He has served on the Board of Directors of Loading Dock Arts and was recognized as one of eight Distinguished Young Professionals by the Greater Lowell Chamber of Commerce. In his very spare time, AJ also volunteers with the Chamber of Commerce and coaches youth baseball.

Adam Paprocki

Account Executive

(603) 716-2361
(207) 774-2294
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Adam, a graduate of Keene State College, joined the agency in 2011. He is a native of Manchester and active in the community.

Tiffany Richards

Account Manager

(207) 274-5911
(207) 774-2294
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Tiffany is a native of Portland and resident of Windham. She has more than 12 years of experience in customer service with more than 6 years in the insurance industry. She also has earned the industry designation of Associate in General Insurance (AINS).

Tammy Spalding

Account Manager

(207) 523-2231
(207) 774-2294
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Tammy, a resident of South Portland, is a native of Nantucket, MA and attended Becker Junior College. She has more than five years of experience in the insurance industry.

Shelby Hamilton

Senior Account Manager

(207) 523-2227
(207) 774-2294
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Shelby, a resident of Gorham and graduate of the State University of New York, has 15 years of experience serving personal insurance customers. She also has earned the designations ACSR, AIS and AINS.

Rob Eastman

Account Manager

(207) 274-5905
(207) 774-2294
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Rob, a resident of Westbrook, has been serving the personal insurance needs of customers for more than 16 years.

Rebecca Harris

Senior Account Manager

(207) 571-8070
(207) 774-2294
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Rebecca has more than 18 years of experience and is active as a leader in the Biddeford-Saco Chamber of Commerce. She also has earned the designations API, AINS and AIS.

Nancy Timmins

Account Manager

(207) 523-2292
(207) 774-2294
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Nancy, a resident of Old Orchard Beach, has more than 30 years of experience serving the needs of insurance customers in the Biddeford/Saco region.

Melanie Ellis

Account Analyst

(978) 746-8417
(207) 774-2294
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Melanie began working in the insurance business in 2014 following graduation from the University of Massachusetts Lowell. She is both a native and resident of the Spindle City. She enjoys spending time with her family and is a football and basketball fan.

Margoe Shaw

Account Analyst

(207) 523-2251
(207) 774-2294
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Margoe, a resident of Portland and graduate of Mount Vernon College, has more than 14 years experience in the insurance industry and volunteers in the Portland schools.

Kip Thomas

Senior Account Executive

(207) 274-5902
(207) 774-2294
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Kip has nearly 15 years of experience serving individual and family insurance customers. A resident of Scarborough, he is active in his community and church as well as being an avid Red Sox and Patriots fan.

Kelly St. Onge

Senior Account Manager

(207) 571-8058
(207) 774-2294
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Kelly, a resident of Lyman, has more than 20 years of experience serving insurance customers and volunteers with the Girl Scouts and Biddeford-Saco Chamber of Commerce.

Jim Lowell

Account Manager

(207) 523-2277
(207) 774-2294
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Jim, a resident of Sabattus and graduate of the University of Maine, joined the agency’s personal lines department in 2011

Heather Martin

Senior Account Manager

(207) 523-2280
(207) 774-2294
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Heather, a resident of Portland and graduate of Husson College, has earned the designations CIC, API and AIS. She has more than 22 years of experience and serves our personal insurance customers.

Heather Clark

Account Analyst

(207) 523-2245
(207) 774-2294
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Heather Clark, a native of Windham and resident of Westbrook joined the Personal Insurance Department as an Account Analyst in 2016. She has 13 years of insurance experience to the agency and also volunteers in the Westbrook schools.

Dianne Baggs

Senior Account Manager

(207) 523-2266
(207) 774-2294
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Dianne, who joined the agency in 1988, has more than 30 years of experience working with customers to serve their insurance needs.

Diane Mennella

Senior Account Manager

(978) 746-8412
(207) 774-2294
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Diane, a native and resident of Lowell, has been in the insurance business since 1992 and has earned the designation of Certified Insurance Counselor.

Denise Douglass

Senior Account Executive

(207) 523-2267
(207) 774-2294
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Denise, a resident of Westbrook and a graduate of the Community College of Rhode Island, has been presented the Safeco Insurance Award of Excellence for her superior underwriting skills.

She works with personal insurance clients and volunteers in the Preble Street Soup Kitchen. She also has earned the designations of AIS and API.

Darlene Lacadie

Account Manager

(207) 523-2211
(207) 774-2294
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Darlene, a native of Old Town and resident of Windham, brings more than 20 years of experience to her position serving personal lines customers from our Windham office. She is the face of Clark throughout the Lakes Region and serves as the current president of the Windham BNI Group.

Daniel Lewis

Account Manager

(207) 523-2247
(207) 774-2294
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Daniel, a resident of New Gloucester, began his career in 2010. In addition to earning his insurance license, he has attended both the Community College of the Air Force as well as Southern Maine Community College.

Dana Hayward

Account Analyst

(207) 523-2220
(207) 774-2294
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Dana, a resident of North Yarmouth, is a graduate of the University of Southern Maine and completed the USM Risk Management & Insurance program.

Collin Cassidy

Account Manager

(207) 523-2248
(207) 774-2294
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Collin, a native of Aroostook County, is a graduate of the University of Southern Maine with a concentration in Risk Management & Insurance. Collin began working with Clark Insurance as an intern in 2015.

Barbara Sayer

Account Manager

(978) 746-8410
(207) 774-2294
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Barbara, a native of Lowell and resident of Dracut, has more than 30 experience in the insurance business. Her interests include swimming, walking and her grandchildren.

Angela Duran

Account Manager

(207) 274-5910
(207) 774-2294
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Angela, a native and resident of Gorham, has more than ten years of experience in the personal insurance business. In addition to holding a property/casualty insurance license, she also has earned her license as a life and health broker.

Amee Rice

Account Manager

(207) 523-2279
(207) 774-2294
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Amee, a graduate of the University of Southern Maine, began her career within the insurance industry in 2009 and has been assisting customers with their personal insurance needs ever since. She has earned the designation of Associate in General Insurance (AINS), Certified Insurance Industry Professional (CIIP) and is an active member of the Insurance Professionals of Greater Portland. In 2017, Amee was named the Insurance Professional of the Year by the IPGP.

Mark Gillette

Account Executive

(978) 746-8423
(207) 774-2294
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Mark, who provides personal insurance solutions, is a native of Indian Lake, New York, earned his Associate’s degree from Northern Country Community College and his Bachelor’s degree from the State University of New York at Cobleskill. He previously served as an underwriter for Travelers Insurance where he received the In-Sync Award for achievement.

Mark was named one of eight Distinguished Young Professionals by the Greater Lowell Chamber of Commerce in 2107 for outstanding leadership and civic engagement.

He also is an active member and officer of the Rotary Club of North Andover.

To your home, auto or liability insurance reviewed by Mark, call him or send him an email at mgillette@clarkinsurance.com.

Adele Nichols

Senior Account Manager

(207) 523-2234
(207) 774-2294
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Adele, a resident of Portland, received her A.B. from Eastern Maine Technical College and began her career in insurance in 2003. She also has earned the designations, AAI, API and AINS. She is a volunteer for the American Cancer Society’s Relay for Life and the Insurance Professionals of Greater Portland. She has been honored as the Maine Insurance Professional of the Year by the Maine State Council of the International Association of Insurance Professionals.

Tim McCarty

Director of Loss Control Services

(207) 523-2204
(207) 774-2294
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Tim, a resident of Gorham, brings years of loss control experience to customers of Clark Insurance. He received his Bachelor of Science degree in Industrial Technology from the University of Southern Maine and earned his master’s degree in Occupational Safety & Health from Columbia Southern University. He has worked throughout the United States in the field of loss control.

In addition, he has earned the following certifications:

Certified Safety Professional (CSP), Board of Certified Safety Professionals
Associate in Risk Management (ARM), Insurance Institute of America
Associate in Loss Control Management (ALCM), Insurance Institute of America
Certified School Safety Manager (CSSM), Institute for Safety and Health Management
Certified Playground Safety Inspector (CPSI), National Recreation and Park Association
Certified Walkway Safety Auditor (CWSA), National Floor Safety Institute
Certified XL Tribometrist (CXLT), Excel Tribometers, LLC

His work has been recognized twice by his peers as the 2004 and 2008 recipient of the Maine Chapter Safety Professional of the Year of the American Society of Safety Engineers.

In his spare time, Tim enjoys woodworking and sailing.

Tammy Volock

Controller

(207) 523-2202
(207) 774-2294
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Tammy, a resident of Portland, has 18 years of experience in accounting with nearly nine in the insurance industry. She is the current president of ASCNet’s Maine chapter, the user-group for Applied Systems. She also is active with the United Way and Trek Across Maine. Tammy is a graduate of the University of Southern Maine.

Sarah Earley

Accounting

(207) 523-2256
(207) 774-2294
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Sarah, a native and resident of Cornish, received her Associates Degree in Accounting from Andover College. She has worked in the insurance industry for more than 6 years and volunteers in her children’s schools.

Sandy Trottier

Facilities & Admin Coordinator

(207) 523-2254
(207) 774-2294
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Sandy, a resident of Biddeford, joined the agency in 2008. She has accepted a growing portfolio of responsibilities and in 2017 was promoted to Coordinator of Administrative Support & Facilities. She oversees agency licensing, property management and our reception team.

Rosemary Bubanas

Lowell Branch Coordinator

(978) 746-8418
(207) 774-2294
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Rosemary, a native and resident of Lowell, is a graduate of the University of Massachusetts – Lowell. She has been with the agency since 2000 and takes an active role in local scholarship opportunities for high school graduates. She also is a serious Boston sports fan.

Norma Fossett

Receptionist

(207) 523-2219
(207) 774-2294
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Norma, a graduate of Husson College and resident of South Portland, has more than 30 years of service in the insurance industry.

Diana Miville

Director of Human Resources & Training

(207) 774-6257
(207) 774-2294
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Responsible for human resources at Clark Insurance, Diana has more than 20 years of experience working on both the company and agency sides of the business. She is a member of the Society for Human Resource Management (SHRM) and has completed the Human Resource Management Professional Development Program at the University of Southern Maine.

In addition, she is responsible for assuring professional development of all employees including training, industry certifications and testing.

Diana also is a volunteer for the National MS Society.

Denis Perron

Systems Administrator

(207) 523-2241
(207) 774-2294
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Denis is responsible for the agency’s information technology systems and IT-related relationships. He joined Clark Insurance in 2009.

Deb Wentworth

Vice President, Business and Employee Benefits Services

(207) 523-2276
(207) 774-2294
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Responsible for insurance services, Deb has been in the insurance industry for more than 20 years. She joined Clark Insurance in 2011 and has earned increasing responsibilities for the daily operation of the agency.

She earned her Bachelor’s degree from Husson University, her Master’s in Business Administration from the University of Phoenix, the designation Chartered Property Casualty Underwriter (CPCU) and most recently the Accredited Adviser in Insurance (AAI). She was promoted to Vice President of Business and Employee Benefits Services in 2017 which includes oversight of the agency’s claim department.

In addition, she is on the board of the Southern Maine Alumni Association for Husson University, president of the Maine Client Network, and secretary of the Maine Chapter of the Chartered Property Casualty Underwriters Society.

Mona Freeman Wilkinson

Director, Personal Insurance Services

(207) 523-2269
(207) 774-2294
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A VP of the company, Mona is responsible for leading our Personal Insurance Department. She has earned the designations AAI, AINS, API and AIS. A native of the St. John Valley, she has spent more than 20 years in the insurance industry and is active with the Friends of Long Creek Youth Development Center.

Bret Cote

Vice President, NH Sales Manager

(603) 716-2360
(207) 774-2294
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Bret, a resident of Manchester and graduate of USM, has been in the business since 2000 and was the first representative of Clark in the New Hampshire market. With success, he has become a vice president and shareholder of the agency. He is active in the construction market, a graduate of Leadership Greater Manchester and also serves as chair of the board of directors at Camp Allen.

David Hamilton

Vice President, Employee Benefits

(207) 523-2294
(207) 774-2294
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David Hamilton is a vice president, stockholder and member of the board of directors. He has more than 25 years of experience in health and life insurance and is considered one of the most knowledgeable brokers in the field. He joined Clark Insurance in 2008 and has been active in the leadership of his professional associations. In addition to earning the designation Life Underwriter Training Council Fellow, he also is a graduate of Husson College and a resident of Gorham.

Dave also serves as the chair of the Supervisory Committee of Casco Federal Credit Union.

Gregg Ritter

Vice President, Senior Account Executive

(207) 523-2283
(207) 774-2294
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Gregg, a graduate of the University of Vermont and a resident of Portland, has distinguished himself in the area of professional liability for architects and engineers. He has more than 20 years in the industry and joined Clark in 2003. He serves as a vice president of the agency as well as a Fiduciary of the Clark Insurance Employee Stock Ownership Trust. Gregg also has earned the designations of CIC, AIC and AAI.

In addition, Gregg serves as the JV coach of the Portland High School Girls’ Soccer Team.

Lee Ramsdell

Senior Vice President, Senior Account Executive

(207) 523-2215
(207) 774-2294
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Lee, a graduate of Rollins College, has been with Clark since 1986 and was named a Senior Vice President in 2015. He is the Program Executive for the National Furrier’s Block Program. He has earned the designations of CIC and AAI. He also is active in choral groups and non-profit organizations.

Jeff Lind

Executive Vice President, Senior Account Executive

(207) 523-2233
(207) 774-2294
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Jeff Lind is the Chief Operating Officer (COO) of the company. A resident of Standish, he joined Clark in 1993. In addition to Bachelor’s and Master’s degrees from the University of Southern Maine, Jeff holds several insurance industry designations,including Chartered Property Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC), Associate in Risk Management (ARM) and Construction Risk Insurance Specialist (CRIS). He works with a variety of complex commercial accounts, including construction firms, real estate developers, non-profit/social service organizations, public entities and technology firms.

In addition, Jeff received the 2015 Cyber Risk Management Leadership Award from INSUREtrust, a national insurance wholesaler that pioneered cyber liability, technology errors and omissions, and miscellaneous professional liability insurance coverage.

Jeff serves on the board of trustees of University of Southern Maine’s Alumni Association and participates regularly in community volunteer activities.

Jeffrey Shaw

President

(207) 523-2249
(207) 774-2294
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Jeff, elected president of the agency in 2015, has led the sales team at Clark during one of its greatest periods of growth. Jeff began his insurance career in 1986 and has earned the designation of Certified Insurance Counselor (CIC) and earned his bachelor’s degree from Bentley University. He is a resident of Saco.

Meet the Staff

Our Staff is Dedicated to Protecting You, Your Loved Ones, and Your Assets

Click on the buttons below to sort staff members by their specialty.

Management Team

Jeffrey Shaw

President

Jeffrey Shaw

President

Jeff Lind

EVP / Sr. Account Executive

Jeff Lind

Chief Operating Officer

Deb Wentworth

VP / Business & Employee Benefits

Deb Wentworth

VP / Business & EB

Lee Ramsdell

SVP / Sr. Account Executive

Lee Ramsdell

SVP / Senior Account Executive

Gregg Ritter

VP / Sr. Account Executive

Gregg Ritter

VP / ME Sales Manager

David Hamilton

VP / Employee Benefits

David Hamilton

VP / Employee Benefits

Bret Cote

VP / NH Sales Manager

Bret Cote

VP / NH Sales Manager

Mona Freeman Wilkinson

VP / Personal Ins. Services

Mona Freeman Wilkinson

VP / Personal Ins. Services

Business Account Executives

Jeffrey Shaw

President

Jeffrey Shaw

President

Jeff Lind

EVP / Sr. Account Executive

Jeff Lind

Chief Operating Officer

Lee Ramsdell

SVP / Sr. Account Executive

Lee Ramsdell

SVP / Senior Account Executive

Greg Ritter

VP / Sr. Account Executive

Greg Ritter

VP / ME Sales Manager

Bret Cote

VP / NH Sales Manager

Bret Cote

VP / NH Sales Manager

James Brissenden

Marketing & Communications Specialist

James Brissenden

Marketing & Communications Specialist

Heather Caston-Talbot

Account Executive

Heather Caston-Talbot

Account Executive

Joshua Ellis

Senior Account Executive

Joshua Ellis

Senior Account Executive

William Exley

Senior Account Executive

William Exley

Senior Account Executive

Joshua Fifield

Senior Account Executive

Joshua Fifield

Senior Account Executive

Tyler Henderson

Account Executive

Tyler Henderson